Tiffany's Dance Academy - Pleasanton, San Ramon, South San Francisco, Costa Mesa, Livermore, CA

This document covers the following information related to the Twinkle Stars Showcases 2008: When, where, who, tickets, costume pricing, costume payments, costume return/exchange policies, performance times, arrival times, backstage information, videotaping, etc.

FOR WHOM: Dancers in Twinkle Stars classes - ages 2-3, 3-4 and 4-5, Daddy Daughter Dancers – in classes ages 2-3, 3-4, 4-5 or members of the Performing Company.

WHEN:

Saturday, June 21st –Bankhead Theater Twinkle Star Showcases #1 - 6

Sunday, June 22nd – Bankhead Theater Twinkle Star Showcases #7-12

Dancers will be assigned to a particular show day and time in late January once the enrollment levels have stabilized. We will publish exactly what day and time each dancer is performing in early February.

WHERE: Bankhead Theater, 2400 First Street in Livermore, California

PERFORMANCE TIMES / REHEARSAL / WHEN TO ARRIVE AT THEATER:

Arrive at the theater forty (40) minutes prior to your show start time with your dancer dressed and ready to go onstage. Dancers may be dropped off backstage no more than 20 minutes prior to scheduled start time. THERE IS A MANDATORY DRESS REHEARSAL DURING YOUR REGULAR CLASS TIME AND PLACE THE WEEK PRIOR TO THE SHOW. Arrive at dress rehearsal at your regular class time, dressed and ready to perform. If you are in a Saturday class you will NOT have regular dance class on Saturday, June 21^st and your in class dress rehearsal will be on Saturday, June 14th.

· RECITAL FEES: TDA does not charge a recital fee. Instead, we require each family to purchase at least $53 worth of recital tickets. If you have more than one dancer in your family, you still only need to purchase $53 worth of tickets even if you have siblings in different shows. There is no limit on the number of tickets you may purchase. See TICKETS for information on when and how to purchase tickets.

WHERE TO DROP OFF DANCERS: Park in the parking garage or on the street in front of the Theater. Walk around to the back of the theater, drop dancer off backstage. Dancers should arrive at the theater dressed and ready to perform. Dancers may not take anything with them backstage. No dance bags. Dancers may be dropped off backstage no more than twenty minutes before the START of the recital.

SECURITY: In order to provide the most secure environment dancers must be checked into the backstage area and checked out immediately after they finish performing. Parents are not allowed backstage because it is a security risk. This extra precaution can cause delays, so please be patient. Our primary concern is the safety of your dancer.

WHEN AND WHERE TO PICK UP DANCERS: Immediately following their performance onstage, parents must pick their child up from the FRONT LOBBY of the theater. To pick up your dancer, exit the theater through the front door, and wait in the lobby until the dancers are brought to you by TDA Staff. You may then re-enter the theater if you wish. Dancers who wish to watch the rest of the show after performing will need a reduced price ticket to enter the audience portion of the theater.

BACKSTAGE PARENT VOLUNTEERS: We need at least one parent volunteer from each class to watch the dancers in their class backstage. These parents are responsible for the dancers once they are dropped off backstage and until they are lined up in their “waiting-to-go-onstage” positions, which is generally 3 to 5 numbers before they actually perform. Once the TDA Staff has assumed responsibility of the dancers in their line, the volunteer may join the audience. Backstage volunteers must arrive at the theater 45 minutes before their scheduled showtime. Bonus! All volunteers are allowed to purchase reserved tickets one day prior to the general public. If you would like to volunteer to help backstage you can register at www.tiffanydance.com.

COSTUMES: Prices range from $60 - $90+tax. A $2 shipping and handling charge per costume is imposed by the costume house.

COSTUME MEASUREMENTS: Dancers will be measured during class the first week of October (October 1-6). This very important process is critical to ensure that you are able to order the correct size costume. Due to the logistics of measuring dancers, it must be done during class time to avoid costly errors and omissions and it typically takes 15-20 minutes to measure the entire class. You will receive a costume order form in class during measurement week.

COSTUME ORDER DETAILS: To order your costume, take your costume order form home with you. Log on to www.tiffanydance.com and click on the STORE link under the Dancewear and Costumes Category on the left-hand side of the website. Read all instructions, then find your costume name and order the correct size and color online.

COSTUME ORDER AND PAYMENT DUE BY: Costume Balance and Completed Costume Form due by October 13^th, 2007. If we don’t receive a completed and signed costume form with full payment by the above date we will assume your child is not participating in the Twinkle Star Showcase! (We accept orders until February 28^th, but it is best to order before October 13^th to ensure delivery of your costume by Picture Day and to allow for exchanges if necessary). If you have submitted your order and do not receive a confirmation or do not see a charge to your account, please give us a call immediately so that we can make sure that a costume is ordered.

COSTUME EXCHANGE / REFUND POLICY: Once you have submitted a completed costume order form and payment there are NO refunds or credits on costumes and tights. If your costume arrives and is either too small or too big, it must be given to the office IMMEDIATELY (within 24 hours) to arrange an exchange. There is a $25 exchange fee that includes shipping and handling in order to process your exchange. Parents, with the guidance of TDA staff, will make the final decision on costume size according to the given sizing chart. TDA staff is not responsible for the costume size selection.

TWINKLE STAR SHOWCASE VOLUNTEERS: To ensure a safe, smooth running, successful, and enjoyable performance, we need several volunteers to help with the recital. Ushers, ticket takers, flower wrappers, door monitors are examples of the volunteer jobs available. Remember, all volunteers are allowed to purchase reserved tickets one day prior to the general public. If you would like to volunteer you can register at www.tiffanydance.com.

SEATING: Seating at the Twinkle Stars Showcase is reserved. Our online ticketing system will allow you to select the exact seats in which you would like to sit. You may purchase tickets online starting April 21^rd (volunteers only) and April 22^th for non-volunteers. If you don’t have computer access you may order via telephone by calling the Livermore office 447-5299; Pleasanton Office 417-0110; or San Ramon Office 875-0103; however, only Best Available tickets are sold via telephone.

TICKETS: $13.25 each (includes Tix.com fees). Each family must purchase a minimum of $53 worth of tickets to participate in the recital. There is no limit to the amount of tickets a family may purchase. Tickets are sold on a first come, first served basis so plan to buy your tickets as early as possible. While we’ve taken steps to prevent “Sell-Outs”, there is still a chance that the show(s) will sell out in 2008…so please order early!

There are four convenient ways to purchase tickets. They are:

1. Online at www.tiffanydance.com. Tickets for the shows may be purchased on Tuesday, April 22nd starting at 9:30 a.m. Volunteers may purchase their tickets on Monday, April 21^st starting at 9:30 a.m. Volunteers will receive a special password that will allow them to purchase their tickets early. The website will let you hand-pick your seats. Tickets will be mailed directly to your house by our ticketing company, Tix.com.

2. Office – stop by the dancewear store after April 22nd in San Ramon, Pleasanton or Livermore to purchase tickets. Hand selection of seats is not possible with this method.

3. Phone - You may purchase tickets via phone beginning April 22^nd at 9:30 a.m. Hand selection of seats is not possible with this method.

4. Box Office - You may purchase tickets the day of the recital at the box office approximately one hour prior to show time. Hand selection of seats is not possible with this method.

VIDEOTAPING: We realize and understand the significance of the dance recital event for young dancers and their families. We know that for many of you this is the very first time your dancer has performed onstage. Our goal is to provide a magical onstage experience for the dancer and each and every audience member. Unfortunately, magic can’t happen with the blue glow of someone’s video camera LCD blocking your view. No videography is allowed inside the theater. No video cameras are allowed into the theater so please leave them in the car. We’ve hired the very best videographers in the Bay Area to film our shows.

PHOTOGRAPHY: No flash photography or “phone” photography is allowed inside the theater for the same reasons as above. This is a major distraction for the audience and for the dancer’s onstage. Nothing is worse for an audience member than watching someone’s LCD display directly in front of you. Please resist the urge!

To help you preserve these precious dance recital memories, at least two professional photographers will be in the audience photographing each dance and each dancer during the actual performances. These photos are very high quality-shot with the latest professional equipment for low-light situations and are available online for viewing and /or purchase within 48 hours after the performance. In addition, each photo can be edited by the photographers to suit your needs.

JUNE 2008 TUITION: Students participating in the recitals must pay June tuition completely. Classes run through the end of June. There is no pro-rating of June tuition.

CLASS PICTURES: By Jeff Firestone / Memory Maker, 139 Washington Blvd., Fremont, CA 94539 – Phone: (510) 770-0887

Friday, May 16^th and Saturday May 17 - Livermore Pictures at Livermore studio
Sunday, May 18th – San Ramon Pictures at San Ramon studio
Saturday, May 31^st and Sunday, June 1st – Pleasanton Pictures at Pleasanton studio

A schedule will be provided as we get closer to picture day to inform you of exactly what time your class photo will occur. Arrive no more and no less than 15 minutes prior to your group’s photo time. All dancers wear full costume, hair and make-up – if applicable. Pictures are optional, but even if you don’t purchase a package we would like you to be there to be in your class picture that will be displayed at the studio for years to come. Picture order forms will be handed out in class and available in the office 2 weeks prior to picture days. Please have your packet completed before you arrive for your picture time! Each group shot requires a different and separate envelope. All payments are due in full at the time of the group picture. Memory Makers (our photographer) accepts credit cards and checks. Have dancers “picture” ready (costume, hair, make-up perfect) when they arrive. There will be NO room at the studio to dress or do hair and make-up.

Note: Pictures will be handed out at your recital (unless you order digital products – i.e. magazine covers, magnets etc…which take longer to produce). If you do not pick up your pictures at the recital (or if you have digital products) a $6 shipping and handling fee will be added to your account and we will mail them to the billing address on file.

CLASS PICTURES ARE NOT AVAILABLE TO PICK UP AT THE DANCE STUDIOS!!!

Dancers without a costume may not participate in the group photo for their class. Dancers who are not participating in the recital or who have a late order costume may arrive at any time and take an individual picture in their dance class attire (or whatever dance attire they desire). “Buddy Pictures” are also available – they require a separate envelope. Memory Makers is staffed with 10-15 dance trained assistants to help pose dancers. Parents – refrain from entering the photo shoot areas and rooms while your child is being photographed. Do not take photographs or snapshots of dancers in photo shoot rooms or areas.